Insights from a Customer Service Agent

5 Things I learned about working in Customer Service at a Grocery Store Working in customer service is no easy task, and making sure the customers always leave happy is much harder. When I started as a customer service representative 3 years ago, I was told to just smile and be polite and everything should […]

Two Must-Have Areas of Excellence for Budding Entrepreneurs

Back to Basics:  Two Must-Have Areas of Excellence for Budding Entrepreneurs By Guest Author, La’Wana Harris   The world of entrepreneurship is one of constant change, risk and opportunity. We brave the tides of customer trends, innovation and market place conditions— and we love it. However, the opportunity to succeed as an entrepreneur doesn’t come […]

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